Frequently Asked Questions

 

  • Crochet is a handicraft that is created by looping yarn with a hooked needle to create patterns.

  • Yes! Everything is handmade by me!

  • Yes! You absolutely can! Each piece comes with a “Care Instructions” card. It lists the yarn content, how to wash and dry the pieces, and whether it can be dry cleaned, ironed, bleached, etc.

    Please note that some items may shrink in the washer machine. It is highly recommended to hand wash the items and dry flat. Once dry, reshape the item, and it is good to go!

    Double Stitched is not responsible for any item that is damaged due to washing and drying.

  • I love doing custom orders! You can request almost any type of custom order.

    We now have a CUSTOM TOP listing. You can choose the top, the colors, size, and if you want to add length to the top or straps. Please select “CUSTOM TOP” in the Shop.

    We also have Commissioned Crochet, so if there is something else that you want crocheted that is not listed on the shop. If there is an item you see in the shop that you like but you want it in a different color or a different size (including clothing), you can request that too.

    Please go to the “Commissioned Crochet” page, complete the form, and I will contact you regarding your custom crochet, price, production, and delivery time.

    Please note that by completing the “Commissioned Crochet” form, it is not placing an order. An order will not be placed until Double Stitched confirms the order, and the order is paid for in full.

  • If you need to change or cancel your order, please e-mail me at doublestitchedbylex@gmail.com as soon as possible. Please note that I aim to process orders as soon as possible, and I can only accommodate changes prior to shipping.

  • Everything is handmade by only me, meaning no machines. Everything is carefully considered when determining pricing including the time it takes to hand crochet, the yarn, and other supplies.

  • If you purchase something that is currently listed in the shop, processing time is 1-2 business days. If you place a custom order, processing time is 2-7 weeks. This ensures enough time to hand crochet your order to your desire.

    We currently ship via USPS. Once your item has shipped, you will receive notification as well as the tracking number and further information from the parcel delivery service. Shipping usually takes between 3-5 business days.

    Please note that Double Stitched is not responsible for any item that is lost in the mail.

  • If you are not satisfied with your crocheted piece, please e-mail me at doublestitchedbylex@gmail.com as soon as possible.